.eyebrow {
    text-transform: uppercase;
    letter-spacing: .12em;
    font-size: .78rem;
    font-weight: 600;
    color: var(--pc-blue);
    margin-bottom: 12px;
}


/* ── Hero ── */
.contact-hero{padding:72px 0 64px;background:linear-gradient(160deg,var(--pc-blue-tint) 0%,#fff 55%)}
.hero-grid{display:grid;grid-template-columns:1fr;gap:0;align-items:center;text-align:center;max-width:820px;margin:0 auto}
@media(max-width:900px){.hero-grid{grid-template-columns:1fr}}
.hero-ctas{display:flex;gap:12px;flex-wrap:wrap;margin-top:28px;justify-content:center}
.hero-media{position:relative;border-radius:var(--pc-radius);overflow:hidden;aspect-ratio:4/3;background:#D9DFEA;box-shadow:0 20px 50px -20px rgba(15,46,107,.32)}
.hero-media img{width:100%;height:100%;object-fit:cover;object-position:center}

/* ── Section nav ── */
.sn-link{display:inline-block;padding:12px 18px;font-size:.83rem;font-weight:500;color:var(--pc-ink-muted);border-bottom:2px solid transparent;transition:color .15s,border-color .15s;flex-shrink:0}
.sn-link:hover{color:var(--pc-blue);text-decoration:none;border-bottom-color:var(--pc-blue)}
.sn-link.active{color:var(--pc-blue);border-bottom-color:var(--pc-blue);font-weight:600}

/* ── Shared section styles ── */
.contact-section{padding:60px 0;border-bottom:1px solid var(--pc-line)}
.contact-section:last-of-type{border-bottom:none}
.two-col{display:grid;grid-template-columns:1fr 1fr;gap:40px;align-items:start;margin-top:32px}
@media(max-width:820px){.two-col{grid-template-columns:1fr}}
.journey{display:flex;flex-direction:column;gap:0;margin:24px 0}
.journey-step{display:flex;gap:16px;position:relative;padding-bottom:28px}
.journey-step:last-child{padding-bottom:0}
.journey-step::before{content:'';position:absolute;left:15px;top:32px;bottom:0;width:2px;background:var(--pc-line);z-index:0}
.journey-step:last-child::before{display:none}
.js-num{width:32px;height:32px;min-width:32px;border-radius:50%;background:var(--pc-blue);color:#fff;font-size:.78rem;font-weight:700;display:flex;align-items:center;justify-content:center;z-index:1;flex-shrink:0}
.js-body{padding-top:4px}.js-body h4{font-size:.93rem;font-weight:700;color:var(--pc-ink);margin-bottom:4px}
.js-body p{font-size:.86rem;margin:0;line-height:1.55}
.note-box{background:var(--pc-surface);border:1px solid var(--pc-line);border-radius:var(--pc-radius);padding:18px 20px;font-size:.86rem;color:var(--pc-ink-muted);line-height:1.65;margin-bottom:12px}
.note-box strong{color:var(--pc-ink)}.note-box.blue{background:#f0f4ff;border-color:rgba(30,79,176,.2)}.note-box.blue strong{color:var(--pc-blue)}
.fee-block{background:var(--pc-blue);color:#fff;border-radius:12px;padding:22px 24px;margin-bottom:12px}
.fee-label{font-size:.72rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;opacity:.75;margin-bottom:4px}
.fee-amount{font-size:2rem;font-weight:700;font-family:var(--font-serif);line-height:1}
.fee-sub{font-size:.81rem;opacity:.8;margin-top:6px}
.triage-panel{border:1px solid var(--pc-line);border-radius:12px;overflow:hidden;background:#fff}
.triage-panel-img{position:relative}.triage-panel-img img{width:100%;display:block}
.triage-label{position:absolute;bottom:10px;left:10px;background:rgba(0,0,0,.6);color:#fff;font-size:.68rem;font-weight:600;letter-spacing:.06em;text-transform:uppercase;padding:3px 10px;border-radius:8px;backdrop-filter:blur(4px)}
.triage-body{padding:16px 18px}.triage-body h4{font-size:.9rem;font-weight:700;color:var(--pc-ink);margin-bottom:6px}
.triage-body p{font-size:.82rem;margin:0;line-height:1.55}
.triage-body ul{font-size:.82rem;color:var(--pc-ink-muted);margin:8px 0 0;padding-left:16px;line-height:1.8}
.loc-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:20px}
@media(max-width:600px){.loc-grid{grid-template-columns:1fr}}
.loc-card{border:1px solid var(--pc-line);border-radius:12px;padding:20px 22px;background:#fff;display:flex;flex-direction:column;height:100%;transition:border-color .18s,box-shadow .18s}
.loc-card:hover{border-color:var(--pc-blue);box-shadow:0 4px 16px rgba(30,79,176,.1)}
.loc-map-btn{display:inline-flex;align-items:center;gap:5px;margin-top:auto;padding-top:12px;font-size:.8rem;font-weight:600;color:var(--pc-blue)}
.loc-logo-wrap{height:72px;display:flex;align-items:center;margin-bottom:16px}
.loc-logo-wrap img{max-height:100%;max-width:200px;object-fit:contain}
.loc-card h4{font-size:.93rem;font-weight:700;color:var(--pc-ink);margin-bottom:8px}
.loc-detail{display:flex;align-items:flex-start;gap:8px;font-size:.83rem;color:var(--pc-ink-muted);margin-bottom:5px;line-height:1.5}
.loc-detail svg{width:13px;height:13px;flex-shrink:0;stroke:var(--pc-blue);margin-top:2px}
.loc-map{display:inline-flex;align-items:center;gap:4px;font-size:.78rem;color:var(--pc-blue);font-weight:500;margin-top:8px}
.form-card{background:#fff;border:1px solid var(--pc-line);border-radius:14px;padding:26px;box-shadow:0 2px 12px rgba(0,0,0,.05)}
.form-group{margin-bottom:14px}.form-group label{display:block;font-size:.83rem;font-weight:600;color:var(--pc-ink);margin-bottom:4px}
.form-group label .opt{font-weight:400;color:var(--pc-ink-muted)}
.form-input,.form-select,.form-textarea{width:100%;padding:10px 13px;border:1.5px solid var(--pc-border);border-radius:8px;font-family:var(--sans);font-size:.9rem;color:var(--pc-ink);background:#fff;transition:border-color .18s;outline:none}
.form-input:focus,.form-textarea:focus,.form-select:focus{border-color:var(--pc-blue)}
.form-input::placeholder,.form-textarea::placeholder{color:#9ca3af}
.form-textarea{min-height:100px;resize:vertical;line-height:1.5}
.form-select{appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 16 16'%3E%3Cpath d='M4 6l4 4 4-4' stroke='%236b7280' stroke-width='1.5' fill='none' stroke-linecap='round'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center}
.form-submit{width:100%;background:var(--pc-blue);color:#fff;border:none;padding:12px;border-radius:9px;font-family:var(--sans);font-size:.93rem;font-weight:600;cursor:pointer;transition:background .18s}
.form-submit:hover{background:var(--pc-blue-dark)}
.form-consent{font-size:.74rem;color:var(--pc-ink-muted);margin-top:8px;text-align:center}
.ci{display:flex;align-items:center;gap:9px;font-size:.88rem;color:var(--pc-ink-muted)}
.ci svg{width:15px;height:15px;flex-shrink:0;stroke:var(--pc-blue)}
.ci a{color:var(--pc-ink-muted)}.ci a:hover{color:var(--pc-blue);text-decoration:none}
.whatsapp-cta{display:flex;align-items:center;gap:0;border-radius:var(--pc-radius);background:#25D366;border:none;text-decoration:none;color:#fff;transition:box-shadow .18s;overflow:hidden}
.whatsapp-cta:hover{box-shadow:0 4px 14px rgba(37,211,102,.35);text-decoration:none;background:#20c45e}
.wa-icon{width:28px;height:28px;flex-shrink:0;fill:#fff}.wa-icon-wrap{background:transparent;padding:14px;display:flex;align-items:center;justify-content:center;flex-shrink:0}
.wa-body{padding:12px 14px;flex:1}.wa-body strong{display:block;font-weight:600;font-size:.88rem;color:#fff}.wa-body span{font-size:.79rem;color:rgba(255,255,255,.85)}
.pt{display:flex;align-items:flex-start;gap:14px;padding:14px 16px;border-radius:var(--pc-radius);border:1px solid var(--pc-line);background:var(--pc-surface);text-decoration:none;color:var(--pc-ink);transition:border-color .15s,background .15s}
.pt:hover{border-color:var(--pc-blue);background:#fff;text-decoration:none}
.pt-icon{width:16px;height:16px;flex-shrink:0;stroke:var(--pc-blue);margin-top:2px}
.pt-body{flex:1}.pt-title{display:block;font-weight:600;font-size:.88rem;color:var(--pc-ink);margin-bottom:2px}
.pt-desc{display:block;font-size:.79rem;color:var(--pc-ink-muted);line-height:1.5}
.insurer-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:7px;margin-top:10px}
.ins-chip{background:var(--pc-surface);border:1px solid var(--pc-line);border-radius:6px;padding:7px 10px;font-size:.79rem;font-weight:500;color:var(--pc-ink);text-align:center}
.site-footer{background:var(--pc-ink);color:rgba(255,255,255,.55);padding:36px 0;font-size:.82rem}
.footer-inner{display:flex;justify-content:space-between;align-items:center;gap:20px;flex-wrap:wrap}
.footer-brand{font-family:var(--font-serif);font-size:.95rem;color:#fff;font-weight:600}
.footer-links{display:flex;gap:20px}.footer-links a{color:rgba(255,255,255,.45)}.footer-links a:hover{color:#fff}

/* NHS callout — reusable */
.nhs-callout-box{background:#e8f1f9;border:1px solid #b8d4e8;border-left:4px solid #005EB8;border-radius:0 12px 12px 0;padding:20px 24px;display:flex;gap:18px;align-items:flex-start;margin-bottom:28px}
.nhs-callout-box svg{flex-shrink:0;margin-top:2px}
.nhs-callout-box-body{flex:1}
.nhs-callout-box-tag{display:block;font-size:.68rem;font-weight:700;text-transform:uppercase;letter-spacing:.14em;color:#005EB8;margin-bottom:5px}
.nhs-callout-box-title{font-size:.97rem;font-weight:700;color:#003087;margin-bottom:8px}
.nhs-callout-box p{font-size:.86rem;color:#3c4454;line-height:1.65;margin:0}


/* Location cards with image tops */
.loc-card-img{width:100%;height:180px;object-fit:cover;object-position:center;display:block}
.loc-card-body{padding:18px 20px}
.loc-type-badge{display:inline-block;font-size:.65rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;padding:3px 8px;border-radius:4px;margin-bottom:8px}
.loc-type-badge.priv{background:#e8f0fb;color:var(--pc-blue)}
.loc-type-badge.nhs{background:#e8f5e9;color:#2e7d32}
.loc-directions-link{display:inline-flex;align-items:center;gap:5px;font-size:.82rem;font-weight:700;color:var(--pc-blue);text-decoration:none;margin-top:10px}
.loc-directions-link:hover{text-decoration:underline}
.virtual-card-contact{display:flex;align-items:center;gap:24px;background:linear-gradient(135deg,var(--pc-blue) 0%,var(--pc-blue-deep,#0f2e6b) 100%);border-radius:var(--pc-radius);padding:24px 32px;margin-bottom:28px;color:#fff}
.vc-icon-c{border-radius:50%;background:rgba(255,255,255,.12);display:flex;align-items:center;justify-content:center;flex-shrink:0;padding:10px}
@media(max-width:700px){.virtual-card-contact{flex-direction:column;gap:16px}}